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Privacy Policy

MedMode.org and each Member that provides services through the MedMode.org Site care about the confidentiality and security of your information. This Privacy Policy applies to information that MedMode.org collects through the MedMode.org Site when you interact with MedMode.org, with Members, with other users, and generally with the MedMode.org Site.

Your information is received and controlled by MedMode.org according to this Privacy Policy when you sign up for an MedMode.org account or otherwise use the MedMode.org Site.

Responsibility and Consent

MedMode.org is solely and independently responsible for its own privacy practices. No Member is responsible for MedMode.org’s privacy practices.

If you avail a service offered by a Member through the MedMode.org Site, information about you and your activity in the service is received and controlled also by that Member as described in this Privacy Policy.

Each Member is solely and independently responsible for its own privacy practices. No Member is responsible for another Member’s privacy practices. Also, MedMode.org is not responsible for any Member’s privacy practices.

If you do not accept the terms of this Privacy Policy, then please do not access, browse, or register for the MedMode.org Site or enroll/participate in any service. If you choose not to provide certain information required to provide you with various products and services offered on the MedMode.org Site, then you may not be able to establish a user account or obtain those products or services.

Any version of this Privacy Policy in a language other than English is provided for convenience and you understand and agree that the English language version will control if there is any conflict.

This Privacy Policy is organized as follows:

a) Disclosure Statement

As a platform, MedMode generates revenues from user’s service fees, user subscription fees and sponsorship from Private and Government Healthcare Delivery Organisations, Medico-Marketing Organisations (Diagnostics, Pharmaceutical, Research, Devices etc.) as well as Medical Education Institutions and Health Professional Associations.

b) Disclosure of Content

Content on MedMode is created in collaboration with the doctors for an agreed period of time where MedMode is not liable for the source of the content material or the narration, views and opinions expressed by the individual or views and ideas of the organisations/groups/associations they represent.

MedMode does not involve, support or influence the content narrative, agenda, biases or views with which the content holds or is created.

c) Information that MedMode.org Collects from You (Including Personal Information)

MedMode.org directly collects information when you:

d) Use for Personalization and Pedagogical Improvements

MedMode.org also indirectly collects usage information about your visit to the MedMode.org Site, as explained in the section below titled Cookies and Tracking Technologies.

MedMode.org does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the MedMode.org Site, you will be directed to MedMode.org’s third-party payment processor and MedMode.org’s third-party ID verification service provider. If you do not wish to submit the required authentication or payment information, then you will not be able to obtain a service via the MedMode.org Site.

To the extent that MedMode.org associates the information that MedMode.org collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile.

You may voluntarily choose to share additional Personal Information on the MedMode.org Site, for example:

MedMode.org encourages you to use discretion before voluntarily sharing additional Personal Information on the MedMode.org Site.

Members do not receive your Personal Information unless and until you enroll/purchase a service. If you enroll for a service, the Member that offers the service will receive Personal Information from your MedMode.org account profile plus the information that MedMode.org collects about you for the service which you enrolled/purchased.

e) MedMode Advertising Policy

MedMode accepts advertising on the MedMode Network from third parties (“Advertisers”), which may include third party banners, badges, contextual advertising and content created or provided by an Advertiser (collectively referred to as “Advertisements” or “Advertising”).

In addition, as used in this policy, the terms “Advertising” and “Advertisements” include third party banners, modules, links, microsites, native advertisements and other content provided by or on behalf of Advertisers. The Advertiser is responsible for the accuracy and objectivity of their Advertising.

The following guidelines have been established by MedMode to govern various aspects of Advertising on properties within the MedMode Network (each a “MedMode Property”), which include websites and mobile applications directed to consumers ("MedMode Consumer Properties"), and those directed to healthcare professionals ("MedMode Professional Properties").

MedMode has sole and absolute discretion with respect to interpretation and enforcement of this policy and may change it at any time by posting a revised policy.

Acceptance of an Advertisement does not imply MedMode's endorsement of the product, service, or company advertising.

Prohibited Categories of Advertising

MedMode will not knowingly permit the following types of advertisements on its network:

Advertising Standards

All Advertising on the MedMode Network will be clearly and unambiguously identified with labels such as “Advertisement”, “From Our Advertiser”, or “Information From Industry”.

Clicks on Advertisements may only direct users to the Advertiser’s site or relevant sponsored content within a MedMode Property.

MedMode retains exclusive control over how search results are displayed, and any sponsored listings will be clearly labeled as Advertising.

Review, Compliance, and Removal

MedMode reserves the right to accept, reject, cancel, or remove any Advertising at its sole discretion. No guarantees are made regarding performance across all platforms.

Advertisers are solely responsible for ensuring their Advertising complies with applicable laws, including FDA guidelines for DTP and DTC advertising. MedMode may review Advertising for compliance and remove any content it deems in violation.

Use of Pixels, Cookies, and Tracking Technologies

No Advertising may include pixels, tags, flash containers, or any type of tracking code (collectively, “Pixels”) unless expressly approved in writing by MedMode.

If approved, the following rules apply unless explicitly exempted:

f) Cookies and Tracking Technologies on the MedMode.org Site

Like many companies, MedMode.org uses Cookies and other common Tracking Technologies on the MedMode.org Site and in email communications to help MedMode.org better understand your use and needs of the site, its services, and how MedMode.org and Members can improve the experience.

For example:

MedMode.org also partners with third parties to track and understand user activity on the site, interaction with our social media, and referrals to the site. One such partner is Google. Google may use the information it collects as described in its https://www.google.com/policies/privacy/partners.

Cookies and other Tracking Technologies are used for the following purposes:

Your Choices

You have several options for managing Cookies and other Tracking Technologies:

g) How Your Information is Used

MedMode.org and Members use information, including Personal Information, to carry out the following purposes:

MedMode.org or a Member may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law.

h) How Your Information is Shared

MedMode.org and Members share information, including Personal Information, with third parties for the following purposes:

i) How to Manage Your Personal Information

You can manage your Personal Information through features on the MedMode.org Site and requests to the MedMode.org support team. If your request involves information controlled by a Member, MedMode.org support will notify and coordinate with the appropriate Member to address your request. MedMode.org will provide support to the extent required by applicable law and more broadly when possible, as a courtesy in our sole discretion. MedMode.org will notify you in the event that MedMode.org is unable to meet a request that is not legally required. Similarly, Members will only be obligated to comply with requests to the extent legally required, but may choose to comply with other requests in their sole discretion.

Exceptions:

Restrict or object to the processing of Personal Information

If you want to manage emails and other communications to you, you may update your preferences in your MedMode.org account dashboard, follow the steps described in links at the bottom of email messages, or contact MedMode.org support. You may object to, or request that MedMode.org or a Member stop, its use of your Personal Information for other purposes by contacting the MedMode.org support team. If your request involves information controlled by a Member, MedMode.org support will notify the appropriate Member of your request. Please note that if you choose to restrict MedMode.org’s or a Member’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the MedMode.org Site, you may not be able to establish a MedMode.org user account, and MedMode.org or a Member may not be able to provide you with those services or products.

ii) Delete Account and Personal Information

To request deletion of your MedMode.org account and Personal Information, you can do so by contacting the MedMode.org support team. Because deletion on the MedMode.org system is a permanent action and cannot be reversed, MedMode.org may ask you to complete a process that aims to confirm your authority to manage the MedMode.org account affected by your request.

With respect to your MedMode.org account, MedMode.org will permanently:

With respect to your Personal Information, MedMode.org will permanently delete your MedMode.org account profile Personal Information from the MedMode.org Site.

As noted above, to the extent that MedMode.org associates the information that MedMode.org collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your MedMode.org account profile. By erasing the Personal Information in your MedMode.org account profile, the remaining information about your activity on the MedMode.org Site will no longer be associated with you, except as noted below.

These changes will be applied to data stores that are used for operation of the MedMode.org Site.

Exceptions:

iii) Data Retention

MedMode.org controls its own copy of information collected through the MedMode.org Site and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. MedMode.org uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, MedMode.org cannot guarantee its absolute security. While MedMode.org works hard to ensure the integrity and security of its network and systems, MedMode.org cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.

If MedMode.org learns of a security breach involving its copy of your Personal Information, MedMode.org may attempt to notify you electronically so that you may take appropriate protective steps. By using the MedMode.org Site or providing Personal Information to MedMode.org, you agree that MedMode.org can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the MedMode.org Site. If a security systems breach occurs, MedMode.org may post a notice on the MedMode.org homepage (www.MedMode.org) or elsewhere on the MedMode.org Site and may send an email to you at the email address associated with your MedMode.org account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

If a Member learns of a security breach involving that Member’s copy of your Personal Information, the Member may attempt to notify you electronically so that you may take appropriate protective steps. By enrolling in a Member’s service on the MedMode.org Site or providing Personal Information to the Member, you agree that the Member can communicate with you electronically regarding security, privacy, and administrative issues relating to your service enrollment and participation. If a security systems breach occurs, the affected Member may post a notice on the MedMode.org site and/or send an email to you at the email address associated with your enrollment in the Member’s service on the MedMode.org Site. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

iv) Privacy Policy Updates

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as “Revised (date),” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the MedMode.org Site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

v) Contact Information

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that MedMode.org maintains about you, please contact us at inir@medmode.org. You may also write to us at:

Locumpro Health Private Limited,
B 103, Silver Coin,
Demonte Lane Orlem,
Orlem,
Malad West, Mumbai- 400064,
Maharashtra.

If your request involves a Member, MedMode.org will notify the appropriate Member of your request.

CIN – U85499MH2024PTC434483

vi) Glossary

Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the MedMode.org Site or in an email communication back to MedMode.org or the authorized third party that served the cookie. MedMode.org or third parties may also use Flash cookies.

MedMode.org Site consists of all content and pages located within the MedMode.org web domain and all MedMode.org mobile applications.

Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.

Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device.

Effective Date: July 1st, 2025